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We can Shipping to: United States, United Kingdom, Canada, Australia, New Zealand
**orders from other regions in Europe are temporarily unavailable, please purchase through our Amazon UK store**, click

United States: Via USPS, time 7-10 days, cost: $5

United Kingdom: Via YODEL, time 5-8 days, cost: $5

Canada: Via Canada Post, time 15-20 days, cost: $7

Australia, New Zealand: Via the local post office, 10-15 days, cost: $6

Any order more than 2 pieces or order price more than $35 will be shipped free

All Linnalove Medical ID items (except engraved items) carry with them a 90-day money back satisfaction guarantee. We can't offer this guarantee on engraved items since we can't resell an engraved product, however we always try our best to work with customers to find a good solution to meet their needs Of course, any defect in the product or engraving reported within the first 90 days will be replaced at no charge on both engraved and non-engraved items.

Please follow these instructions.

Photographed Jewelry defects and breakage details photo and your order ID number together to send an email to us,we will be in accordance with your photo assessment is applicable to the warranty terms,

For compliance with the warranty terms,we will replace you for a new product for free, (if it is interchangeable ID, we may be just for you to replace the defective parts, such as: the id tags medical id symbol enamel off, we'll send you a new id Tags to you)



When you receive your order, please review the items carefully for any defects or errors. The warranty does not include:

Repairs made by anyone other than our skilled jewelry teamScratching or dents that come from everyday useLost/misplaced productsChange after order in engraving information. Please double check all spelling and engraving upon submission. We are not responsible for any misspelling or information incorrectly submitted.If you do not measure your wrist and select the incorrect size.

To determine your size, snugly wrap a tape measure around your wrist. Note the measurement, then add half an inch. This is the size bracelet you’ll need.
For example: If your wrist measures 7 inches around, you’ll need to order a 7.5 inch bracelet.
Most of our metal chains are customizable in half inch increments. Sizes range from 5 to 10 inches. Stretch bands, sports bands, watches, and beaded bracelets come in set sizes. You may view their available sizes under the item’s “product specifications”.
You can select the size of your product once it is added to your cart

HOW TO CUSTOMIZE THE SIZE AND ENGRAVING INFORMATION FOR YOUR MEDICAL ID JEWELRY

Accurate and clear personal information can help the ambulance staff to quickly understand your situation,
Your medical alert ID bracelet should be engraved with your most important medical conditions and medications. Keep it simple, organized yet effective in case of an emergency and you are unable to speak for yourself, you will need your ID to speak for you.

We recommend you engrave:
Name
Medical Condition(s)
Emergency Contact Number